PRIVACY POLICY

Labo America, Inc. (“Labo America,” “we,” “us,” or “our”) respects your privacy. This policy explains what personal information we collect through our website at www.laboamerica.com, how we use it, and the choices you have.

Information we collect

Information you give us. We collect the information you provide when you:

• submit our contact form,
• request a product quote, or
• sign up for our email newsletter.

This typically includes your name, email address, phone number, company or organization, and anything you include in your message or request.

Information we collect automatically. When you visit our website, we and our analytics providers automatically collect standard technical data through cookies and similar technologies, including your IP address, browser type, device information, the pages you view, and the site that referred you. We use this to keep the site working, understand how it is used, and measure our advertising.

Payment information. If you purchase from us, payment is handled by a third-party payment processor. We do not collect or store your full card or bank account numbers.

Cookies and analytics

We use cookies to operate the site and to understand and improve how visitors use it.

• Google Analytics Google Analytics helps us see how our site is used so we can improve it.
• Google Ads Google Ads helps us measure the performance of our search advertising.

We do not use cookies for interest-based or retargeting advertising. You can control cookies through your browser settings, opt out of Google Analytics using Google’s browser add-on, and manage your preferences at Google’s Ad Settings page.

Our mobile application

We offer a mobile application for one of our camera products. If you use it, the app may collect technical information about your device that it needs to function. We do not use this information for advertising.

How we use your information

We use the information we collect to:

• respond to your inquiries and quote requests,
• send you our newsletter and product updates if you have signed up,
• operate, maintain, and improve our website,
• protect against fraud and keep our systems secure, and
• comply with our legal obligations.

How we share your information

We do not sell your personal information, and we do not buy personal information from data brokers.

We share information only in these limited situations:

• Service providers who work on our behalf — for example, our email platform (Mailchimp), our payment processor, Google (analytics and advertising), and our website hosting and IT providers. They may use your information only to perform services for us.
• Legal and safety reasons — when we reasonably believe disclosure is required to comply with the law, respond to lawful requests, or protect the rights, property, or safety of Labo America, our customers, or the public.
• Business transfers — if Labo America is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Email communications

If you sign up for our newsletter, we will send you emails through Mailchimp. You can unsubscribe at any time using the link in any email, or by contacting us at admin@laboamerica.com.

Your choices

You can:

• ask us to access, update, or delete the personal information we hold about you by emailing admin@laboamerica.com,
• unsubscribe from our emails at any time, and
• control cookies through your browser and through Google’s opt-out tools described above. We will respond to requests within a reasonable time.

Data security and retention

We use reasonable administrative, technical, and physical safeguards to protect your information. We keep personal information only as long as needed for the purposes described in this policy or as required to meet legal, tax, or recordkeeping obligations.

Children

Our website and products are intended for people 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with information, contact us at admin@laboamerica.com and we will delete it.

Where we operate

Our website is operated in the United States, and any information we collect is processed there.

Governing law

This policy is governed by the laws of the State of California.

Changes to this policy

We may update this policy from time to time. When we do, we will post the revised version here with a new “last updated” date.

Contact us

If you have questions about this policy or your information, email us at admin@laboamerica.com.